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FAQ

  • Q 1. How long does a quotation take?

    A In most cases, we respond within a couple of hours after receiving an RFQ. If the quotation is delayed, we will notify you as soon as possible.
  • Q 2. How long does shipping take?

    A Typical transit times:
     
    l Europe: 3–4 days
    l North America: 4–5 days
    l Australia: 3–4 days
    l South America: 5–7 days
    l Middle East & North Africa: 5–7 days
     
    Please note that transit time may vary due to peak seasons, customs clearance, pandemics, or other force majeure events.
  • Q 3. Can I order just one piece?

    A Yes. There is no minimum order quantity with Weytek. We will recommend the most suitable and cost-efficient manufacturing solution based on your volume.
  • Q 4. Can Weytek make design drawings?

    A Generally no, as customers are responsible for submitting 2D and 3D CAD drawings.
    However, in certain cases we can provide 2D/3D drawings for manufacturing review after receiving your order.
  • Q 5. What type of design files does Weytek accept for quoting?

    A For quoting purposes, we require:
     
    3D files: STP, STEP, PRT, SLD, or IGS
    2D drawings: PDF (with dimensions)
     
    Complete manufacturing information must be included.
  • Q 6. How do I know my design will remain confidential?

    A We will sign and comply with any NDA. We also enforce strict internal photo restrictions and rely on our long-term industry reputation.
  • Q 7. How does Weytek compare on pricing?

    A Compared to Western suppliers, Weytek is typically 25–45% lower on plastic injection molds and CNC parts.
    Compared to low-cost Chinese suppliers, we focus on quality, service, and reliability rather than competing solely on price.
  • Q 8. What tolerances can Weytek achieve?

    A Tolerances depend on:
     
    -Part size
    -Geometry
    -Features
    -Material
    -Surface finish
    -Manufacturing process
     
    Once your order is confirmed, we will provide a DFM review to indicate critical tolerance considerations.
    Typical references:
     
    -CNC machining (metal/plastic): industry standard tolerances
    -Injection molding: standard molding tolerances
    -Metal 3D printing: ±0.5 mm
    -Vacuum casting shrinkage: ±0.15%
     
    All specifications must be defined on 2D drawings.
  • Q 9. How does Weytek ensure quality?

    A Full DFM review before production
    Incoming material inspection
    Final inspection reports before shipment
    Ability to share inspection data for real-time feedback
  • Q 10. What surface finishes can Weytek provide?

    A We offer finishing options for both metal and plastic including texturing, polishing, painting, and more.
  • Q 11. Can Weytek provide optical-quality plastic parts?

    A Yes. We use advanced CNC machining and diamond turning technology (SPDM/SPDT) for lenses and optical components, combined with professional polishing to achieve optical clarity.
  • Q 12. What is the mold life for silicone molds (vacuum casting)?

    A Typically 12–15 shots, depending on complexity:
     
    Simple parts: up to 20 shots
    Clear/complex parts: 10–12 shots
  • Q 13. Why is the quality of the master pattern important?

    A The silicone mold replicates the master pattern exactly. High-tolerance, high-gloss, or optical parts require CNC masters to ensure final casting accuracy and finish.
  • Q 14. Is Weytek’s CNC machining in-house?

    A Yes. Weytek Group operates:
     
    80+ CNC machines (3–5 axis)
    200+ total machines including 3D printing, vacuum casting, sheet metal, and molding equipment
     
    This gives us tighter production control and eliminates outsourcing layers.
  • Q 15. What are Weytek’s shipping terms?

    A Standard terms:
     
    l EXW for prototyping & production
    l DDU for express shipments (client pays duties on arrival)
  • Q 16. Does Weytek provide export molds?

    A Yes. Tooling is built compatible with MUD base systems, so customers must have matching frames or adapters.
  • Q 17. What if I am not satisfied with the parts?

    A We guarantee material and workmanship based on the order specifications. Any issues will be addressed in good faith to ensure customer satisfaction.
  • Q 18. Can my company apply for credit?

    A For prototyping, first three orders are prepaid. Afterward, 30-day terms may be granted.
    Tooling typically requires 50% deposit + 50% after T1 approval.
  • Q 19. How can I pay?

    A We accept:
     
    Bank transfer (accounts in Europe, Hong Kong, China)
    PayPal/credit card (via PayPal invoice)

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CN manufacturer:Wuying Technology Park Wanjiang Subdistrict Dongguan, Guangdong ,China
 +8615874946256
 +8617343621796

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